Kacey’s professional testimonials
Praise from my latest role at Adaptive!
Michael Clingerman
Sr. UX Manager
I had the opportunity to mentor Kacey Underwood during a prior consulting engagement, and subsequently made the decision to onboard her while I was at Adaptive Biotechnologies. Kacey’s contributions were pivotal in establishing an enterprise-level design system aimed at consolidating our diverse front-end libraries into a coherent framework.
In addition to her technical acumen, Kacey possesses a depth of educational and facilitation skills. Her grasp of atomic design principles, particularly in the context of design systems and component construction, is noteworthy. This proficiency enables her to architect scalable and reusable UI components with efficiency. Her adeptness in leading workshops and collaborative sessions proved invaluable in fostering consensus among cross-functional teams.
Kacey exhibits keen listening skills and demonstrates empathy towards users, thereby adeptly identifying pain points and improvement opportunities. Her commitment to excellence and passion for crafting meaningful user experiences is evident in her work.
Collaborating with Kacey was a privilege, and I have confidence that she will continue to excel and contribute significantly in her future endeavors. I wholeheartedly endorse Kacey Underwood for any UX-related position, assured of her ability to surpass expectations and positively influence any team she joins.
Dave Lingg
Sr. Product Manager
I’ve had the pleasure of working with Kacey as part of our cross-functional software team at Adaptive Biotechnologies. Kacey played a pivotal role in providing guidance during our adoption of the Carbon Design System, significantly enhancing our products and digital experiences. Her expertise in creating both low-fidelity and high-fidelity UI prototypes ensured that our design processes were both efficient and effective.
Kacey excelled in conducting in-depth feature discussions with Subject Matter Experts, which guided our design decisions and ensured that our applications met the needs of our users. She was an integral part of our cross-functional development team, working collaboratively to deliver a beta software application that supports our order management activities. Kacey’s contributions have been instrumental in advancing our UX initiatives and improving our overall product offerings. When times call for a thoughtful designer with a perspective that comes from experience, Kacey is the one to turn to.
Melissa Chalker
Clinical Trials end-user
and SME
Kacey is phenomenal at listening to the end user’s experience, understanding pain points, and illustrating solutions. It was such a pleasure to work with her at Adaptive. I really appreciated that she took the time to really learn about my role (clinical trials), how we interact with customers (our pharma partners), and continued to ask focused questions that unlock potential solutions that were not previously considered. I highly recommend Kacey for your team.
Daniel Gonzales
Sr. Software Engineer
It’s been a pleasure working with Kacey Underwood, a highly talented UX designer whose friendliness and approachability make collaboration effortless. Kacey stands out for her ability to rapidly produce high-quality mockups that accelerate our project timelines and enhance our design processes. Our iterative sessions in Figma have not only been productive but also incredibly enjoyable, allowing us to refine our ideas seamlessly. Kacey’s skill set and positive attitude would make her a valuable addition to any UX team. I wholeheartedly recommend her for any role that seeks to leverage her exceptional design talents.
Charlie Nelson
Sr. Director of Software
Product Management
As a UX designer, Kacey has been an invaluable member of the Adaptive team, playing a key role in building out UX tools and practices in support of Adaptive’s Order Management software initiative. As part of that program, Kacey conducted a technical assessment of the Carbon Design System, which was adopted as our front end tool. Further, Kacey did a great job managing all Subject Matter Experts working on the project, demonstrating exceptional leadership and coordination skills. In addition, Kacey excelled in mentoring and providing supervision for our contractor resources – she provided excellent guidance and support. A wonderful member of the team!
Adriel Van Etten
Junior designer,
mentee
I had the privilege of reporting directly to Kacey, and I can confidently attest to her exceptional design skills and abilities.
Kacey has a remarkable talent for understanding complex personas and translating them into actionable insights. Her ability to empathize with users and identify key pain points has consistently led to valuable improvements in our projects. I have personally witnessed how her insights have positively impacted the user experience and overall success of our designs.
Additionally, Kacey possesses strong technical skills. Her proficiency in creating UI components not only streamlined our design process but also elevated the quality of our deliverables. Furthermore, her ability to organize and lead workshops was crucial in identifying key goals shared between cross-functional teams.
Overall, Kacey is a dedicated, detail-oriented professional who demonstrates a deep understanding of user experience principles and a commitment to delivering outstanding results. I can confidently say that I have become a better designer with her guidance. There is no doubt that she is an invaluable asset to any UX team.
David Guyton
Sr. Product Manager
Kacey has always been a pleasure to work with. I met Kacey during my tenure at Adaptive Biotechnologies, and was struck by how responsive she was, and how quickly she was able to turn around ideas and assist my teams with prototyping and visualizing UI/UX concepts. I would gladly work with her again and would not hesitate to hire her as a UX Designer. Whoever is able to talk her into working with them in the future will be thrilled to have her as an asset.
Monica Galluci
Clinical Trials end-user
and SME
I was introduced to Kacey through Adaptive’s initiative to design and build a new order management system. I was immediately impressed by her responsiveness and her ability to work with our team to get to the heart of different user issues and come up with effective solutions. It was my first time being an SME on a project like this and I think I have been spoiled! She quickly and consistently turned around high-quality designs and invested herself in understanding our needs. Kacey is a great partner.